Privacy Policy

This Privacy Policy explains how Tandem (“Tandem”, “we”, “us”, or “our”) collects, uses, and shares information when you access or use the Tandem service (the “Service”). By using the Service, you agree to this Policy.

Information we collect

• Account information such as email address and name (if provided).
• Plan and task content you create or upload, including files.
• Usage data such as device, browser, IP address, and activity logs.
• Communications you send to us, including support requests.

How we use information

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Send transactional emails related to the Service.
• Respond to support or feedback requests.
• Monitor security, prevent abuse, and comply with legal obligations.

How we share information

We may share information with service providers who help us operate the Service (for example, hosting, analytics, and email delivery). We may also share information if required by law, to protect our rights, or with your consent. We do not sell your personal information.

International transfers

Tandem is available globally. Your information may be processed or stored in jurisdictions outside your country of residence. By using the Service, you consent to such transfers.

Data retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data by contacting us.

Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system is completely secure and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at support@tandemplan.xyz.

Contact

If you have questions about this Privacy Policy, contact us at support@tandemplan.xyz.