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Plans

Sharing a plan

Every plan in Tandem has a shareable view designed for your customer. They don't need a Tandem account — they just open the link.

Getting the share link

  1. Open a plan
  2. Click Share in the plan header
  3. Copy the link to send to your customer

Share modalSS-013 · Share modal with copy link and OTP toggle

What customers see

The shared view shows:

  • The plan name and account name
  • Active phases with milestones and tasks (excluding internal-only tasks)
  • Overall progress
  • Outcomes

It does not show: internal tasks, your private notes, or any admin information.

Customer shared viewSS-014 · Customer-facing shared plan view

Access control

By default, anyone with the link can view the plan. For sensitive engagements, you can require a one-time passcode (OTP):

  1. In the Share modal, toggle Require email verification
  2. When your customer opens the link, they enter their email
  3. They receive a 6-digit code to verify access

OTP access screenSS-015 · Email verification screen for OTP-protected plans

Revoking access

To revoke a share link, open the Share modal and click Revoke link. Any existing links immediately stop working. You can generate a new link at any time.

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Last updated April 30, 2026